EventsinAustralia

Giving Constructive Feedback Training Course

CityBayswater
CountyAustralia @ (AU)
Date02/12/2019
Hours09:00
CategoriaEvents
Official Website
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Bayswater
Australia @ (AU)
Tel 2019-12-02
Categoria Events


Positive and negative feedback must be given at the right time and place using the appropriate tools and techniques. Feedback, if provided properly, encourages the receiver to improve performance, reduce errors, develop positivity and increase loyalty to the organisation. The PD Training Giving Constructive Feedback Training Course provides valuable knowledge and skill development which will allow you to give feedback that boosts the performance and attitude of your employees. This highly valuable and effective training course is now available throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra, Parramatta and Perth. Learning Outcomes Explain why feedback is essential Use non-verbal messages Interpret the speech and actions of people Apply a framework for providing formal or informal feedback Use descriptive language in delivering feedback Describe six characteristics of effective feedback Probe effectively Stay neutral and rational Be descriptive for easy understanding Listen, accept and change Provide feedback in real situations Understand feedback definitions and terminology Speak clearly Use communication strategies Understand the characteristics of effective feedback Receive feedback graciously Test the waters through role playing   Course Outline Giving Constructive Feedback Training Course - Lesson 1 Getting Started  Icebreaker Pre-Assignment Review Workshop Objectives Giving Constructive Feedback Training Course - Lesson 2 Definitions  Food for Thought When Feedback is Needed Giving Constructive Feedback Training Course - Lesson 3 Speaking Clearly  Being Descriptive Staying Neutral Giving Constructive Feedback Training Course - Lesson 4 Communication Strategies  Basic Skills Probing Non-Verbal Messages Interpretation Exercise Giving Constructive Feedback Training Course - Lesson 5 Characteristics of Effective Feedback  Six Characteristics Formal Feedback Framework Informal Feedback Framework State Your Case Giving Constructive Feedback Training Course - Lesson 6 Receiving Feedback Graciously  Receiving Feedback Graciously Giving Constructive Feedback Training Course - Lesson 7 Testing the Waters  Scenario One Scenario Two Scenario Three Giving Constructive Feedback Training Course - Lesson 8 Wrapping Up  Words from the Wise



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